Mapping experiences : a guide to creating value through journeys, blueprints & diagrams /

Kalbach, Jim

Mapping experiences : a guide to creating value through journeys, blueprints & diagrams / - Beijing : O'Reilly, 2016 - xix, 359 p. : il.

9781491923535


INFORMACION
CONSUMIDORES
SATISFACCION
1100S
1401S

Desarrollo software

658.812 K14m 2016